Browsing All posts tagged under »hotels«

Show me your Bathroom Amenities & I will tell you Who You Are

August 22, 2010

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When listing the features that really matter in a hotel we usually find: a comfortable bed, a fast/reliable internet connection, a powerful hot shower and great breakfast in the morning. To this coherent list I would like to add the bathroom amenities. It’s like the restrooms in a restaurant, you don’t choose a restaurant because […]

Should hoteliers turn into online geeks?

July 25, 2010

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A few days ago, I posted about What the Internet has changed in the hotel industry. I quickly got great comments online and offline from players in the industry that highlighted the fact that it has mostly revolutionized the life of small independent hotels, for the best, but also for the worst. The best because […]

What did the Internet REALLY change in the hotel industry?

July 12, 2010

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The Internet in the hotel industry has been a revolution. No doubt about that. It has completely changed the way we find, discover and book hotels within 10 years. I would personally put the big turning point in 2002. However, how much the Internet has actually improved the bottom line in the hotel industry? Have […]

Innovation – why has the hotel industry missed the train?

July 6, 2010

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Interested about branding, my eyes always stop on articles about the great brands of this world. If you look at any chart, you will always find that all the brands listed are always brands that came up with great innovations. Whether it is 5 years ago, 20 years or 50 years ago. Each single one […]

Independent hotels vs. Global brands. Fair game?

June 28, 2010

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I was reading recently this report on hotel-blogs.com. “According to the hotel research company MKG Group, over 80,000 hotel rooms have been added to EU hotel supply (reaching 147,000 hotels and 5.2 milions rooms), half of which in Spain, Germany and Italy. According to MKG Hospitality, the EU is experiencing a certain level of restructuring, […]

Listen to the kids

June 13, 2010

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The reason why innovation is such a challenge for most companies is because our life revolves around preconceived ideas and concepts that we have learnt since young age and accepted them as being the norm. Innovation is a change in thought process, so looking at something from a total new angle does require to put […]

The big iPad idea

June 7, 2010

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The iPad has become the best PR tool for the travel industry since the introduction of telephone handsets in hotel rooms or plane business class seats. I cannot remember how many press releases or articles I read about a hotel or airline introducing the iPad for their guests to use. You can hear the “Wow”, […]