Browsing All posts tagged under »internet«

WiFi connection in Hotels: The new Hot Water?

September 12, 2010

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Last July I wrote this post Should Internet access be Free in Hotels. After numerous feed back online and offline and having read several related articles, each one pushing a different opinion, my thinking has slightly evolved over time so I have decided to write this follow-up post. I also felt it was important to […]

Should hoteliers turn into online geeks?

July 25, 2010

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A few days ago, I posted about What the Internet has changed in the hotel industry. I quickly got great comments online and offline from players in the industry that highlighted the fact that it has mostly revolutionized the life of small independent hotels, for the best, but also for the worst. The best because […]

What did the Internet REALLY change in the hotel industry?

July 12, 2010

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The Internet in the hotel industry has been a revolution. No doubt about that. It has completely changed the way we find, discover and book hotels within 10 years. I would personally put the big turning point in 2002. However, how much the Internet has actually improved the bottom line in the hotel industry? Have […]

Should internet access be free in hotels?

July 3, 2010

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That is an on going question and I didn’t manage to get my head around it yet. But one thing I know is that what I currently see doesn’t make any sense. Hotels are spending large amount of money to increase the guest experience, upgrading constantly the quality of bed linen, fancy bathroom amenities, sound […]